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Impressions Dental Care

(Nottingham) Limited

49 Victoria Street



NG16 2NH

Tel: 01159382577

Registered in Engalnd & Wales

Company Number: 10099665




Prior to becoming a patient of Impressions Dentists, I had had a number of very bad experiences, and had over a number of years developed a very bad dental phobia, to the point where even phoning a dentist for an appointment would take a number of days of anxiety. I approached Impressions earlier this year and immediately felt as if they could help. The receptionist on the phoning was calming and reassuring. and even arranged for me to meet with Marlita (Dental Surgeon) prior to having any treatment agreed to discuss my past experiences and concerns.


Marlita had a long discussion with me, where she asked me for detailed information about my dental work in the past and my current concerns about coming to a dentist. She talked through all of the options that would be available to me and allowed me to make decisions based on how I felt I could cope with treatments needed. In the end, a short term and long term plan was drawn up to allow me to cope with the current issues with my mouth and then longer term options that would eventually allow me to come to the dentist without being utterly petrified. Prior to coming to Impressions I really felt that if Impressions let me down, I would NEVER go to the dentist again, as I had had enough negative experiences in the past to know that if things went wrong this time - I was done. Impressions did NOT let me down and I know that for the rest of my life, if they are in practice, I will be one of their patients.

I have been to the practice 5 times and I have seen Marlita twice for treatment, where I opted to have IV sedation. Rather than spending an hour in the dentists chair scared and crying, I was relaxed and I believe I even had a little sleep. I far cry from my previous dentist’s practices where I felt I was on a conveyor belt and was physically hurt.

Impressions treatment, reassurance, and follow up care is second to none, and I know that in the coming years my son, who is now only a small baby, will come with me to the dentist and never develop a phobia like I did, as he will have complete confidence in the team and never associate going to the dentist with anything negative. It is no exaggeration to say that Marlita, Chris and the whole dental team are caring professionals, who work with you towards gaining confidence in dentistry and any treatment needed and without their help and support I would NEVER have got to the point where I can say I have a healthy mouth.

I cannot speak highly enough for Impressions Dentists, and if you feel you have reached the point where you cannot go to the dentist and that no one can help you, then call Impressions. I promise you - they can.


Thank you

Rebecca, Eastwood Notts


Hi Chris


I am happy to provide some feedback regarding my experiences as requested. Firstly, although an anxious patient my major concerns were regarding actually booking an appointment, as opposed to any treatment. It has been such a long time since I visited a dentist that the treatment side didn’t present any initial concerns.


I would say that the way I was treated by yourself during telephone consultation was very helpful and put me at ease straight away, meaning that the prospect of booking an appointment and subsequently visiting the surgery wasn’t as terrifying as I thought. My husband has also commented on how helpful and friendly you were during your discussions and we both felt that the time you took to speak to us was invaluable. In terms of the treatment received I am very happy.


The initial consultation was a worrying prospect for me as I was embarrassed about my oral hygiene and concerned about the prospect of extensive treatment. Sam was extremely friendly and reassuring, putting me at ease straight away. I felt that I wasn’t rushed into doing anything I wasn’t ready for and felt comfortable being assessed.


When it came to the removal of my tooth this week the dentist was friendly, reassuring and extremely competent. Due to the experience I had in the initial consultation I felt confident that he would do a good job and I was comfortable with allowing him to do the extraction. I was extremely nervous, understandably, but he put me at ease and the procedure went well. The dental assistant was also very nice and let me squeeze her hand throughout!

Overall, I have had a very positive experience so far and feel that it has done me the world of good. It has now put me in a position of confidence when it comes to further dental treatment and general attitude towards dentists! On another note I do need to book a further appointment for my last bit of treatment so I will call as soon as possible to sort.


Hayley s


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e. smile@impressions-dental-care.co.uk - 49 Victoria Street - Kimberley - Nottingham - NG16 2NH

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