Comments and Suggestions

At Impressions Dental Care, we continually strive to improve our service and welcome patient feedback.

If you have any comments or suggestions or would like to provide us with your feedback, email info@impressions-dental-care.co.uk. Alternatively you can contact our practice manager Natasha Barker on 01159 382577. You can also complete a feedback form on reception.

Leave a Google Review here

Attended the clinic for a new patient check up appointment. My experience from start to finish was wonderful. I had a warm greeting from the lovely receptionist before being welcomed in for my appointment. Everything was explained to me in detail, with a walk through of my xrays showing what everything is. I feel I’ll be well looked after here!  -Victoria T.

After our previous Dentist retired, we had the job of finding another dental surgery who offered the same kind and gentle dental treatment we were used to! After reading the wonderful reviews about Impressions Dental Surgery in Kimberley we decided to book an appointment. We were welcomed on reception by Lynn who was super friendly!
As a family we saw Lee and Keelan who were both kind, caring and extremely thorough and explained everything.
I needed a small filling, which was quick and completely painless. Keelan made sure I was in no pain and gave breaks during the treatment to make sure I was comfortable. The nursing staff were also friendly, reassuring and caring. Please don’t hesitate booking an appointment if you’re looking for a new Dentist. Private treatment and fair pricing. Wouldn’t now go anywhere else! -Anthea M.

Had a wobble about attending my usual appointment at the beginning of this year due to my teeth’s sensitivity. Finally plucked up the courage to attend October and due to Lee’s continued advice and guidance have just had a second tooth out plus a full clean …. The care to make sure it was all pain free has been greatly appreciated. It makes the whole experience totally different and nothing to feel anxious about. If you have concerns – do express them as the guys here will do everything in their power to accommodate and make you feel comfortable. Thank you Impressions. Your Happy Patient. -Sally W.

I’m a very nervous patient , I can’t recommend Lee or Sam enough , both are very patient , kind and take as much time as I need to be sure treatment is completed. The whole of the team at impressions are kind , the surgery is clean , bright with a very calming atmosphere. -Lorraine P.

This practice is excellent and the staff go above and beyond. They are so caring and pleasant. When I went today I was really nervous but they really made me feel important. I would highly recommend. -Peter P.

Impressions always make you feel welcome and listened to, giving advice as well as treatment. They do not have a rotating door of staff, which I have experienced in the past. They are very reassuring and consistent. -Linda B.

Can not fault this practice in any way. Took me a long time to find a Dentist and practice I trust that gives such incredible, professional, and friendly service I even travel now from Buckinghamshire to see my regular dentist so surely that is proof of her/their great service. Thank you Claire for always looking after me and the whole team. -Samantha F.

Lee is fantastic! He is very calm and considerate, I was very nervous due to a previous bad experience and he has helped me become more comfortable and confident for future visits. -Deborah S. 

After some shabby experiences with other local dentists we came across Impressions Dental Care………what a relief! Nothing done without consultation and advice. Planned treatment has put us back on track with our dental health. Our personally appointed Dentist quickly put us at ease and explored all options were fully discussed and agreed : treatment quickly followed. All staff are engaged in delivering a friendly and caring atmosphere. -Sue and John D.

Friendly and professional staff. Been going for many years now. Went very recently for chat on replacement of two front teeth with crowns. One tooth had needed replacement filling after part breaking and after a few repairs over the years I decided with advice from my dentist to replace. Received excellent help plus x-ray to make sure crowns were suitable and am going ahead. -Susan U.

Had a clean with Julie the hygienist. She is so gentle and gives you great advice to tweak your cleaning regime to keep your teeth in tip top condition. Then my check up with Lee. I usually see Sam, so this is the first time with Lee and what a fabulous experience! A friendly genuinely nice guy. He totally put at ease and offered lots of advice should I need it. I actually felt quite pampered walking back to my car. Lovely environment as soon as you step through the door to a lovely welcome from the friendly reception team. I honestly can’t recommend them enough, especially if you are a dental phone, you won’t be once these guys have worked their magic…..promise. -Gill W.